At OneStopGoods, we’re committed to providing fast, reliable shipping — with full transparency every step of the way.
Where We Ship
We currently offer shipping to all 50 U.S. states.
Processing Time
Orders are typically processed within 2 to 3 business days (Monday through Friday, excluding holidays).
Orders placed after 5:00 PM EST will begin processing the next business day.
Delivery Times
Once shipped, orders generally arrive within:
- Standard Shipping (Free): 7–14 business days
- Rural/remote locations: May take a few extra days
Please note: These are estimated timeframes based on average delivery speeds and may vary during peak periods (e.g., holidays).
Fulfillment & Carriers
We work with a network of reliable global fulfillment partners and shipping carriers to ensure fast and trackable delivery.
Our fulfillment process is optimized to serve U.S. customers efficiently from multiple warehouse locations.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number and link to monitor its journey in real time.
Delivery Delays
While most orders arrive on time, occasional delays can occur due to:
- Weather or natural events
- Carrier volume (especially during peak season)
- Customs inspections
We’ll notify you proactively if there are significant delays.
Address Accuracy
Please ensure your shipping address is correct at checkout.
Orders shipped to incorrect or incomplete addresses provided by the customer are not eligible for refund or reshipment unless returned to us by the carrier.
Lost or Damaged Packages
If your item is lost in transit or arrives damaged:
- Please contact us within 7 days of delivery (or expected delivery)
- We will investigate and, if applicable, provide a replacement or refund
Still Have Questions?
We’re here to help. Reach us at:
📧 support@onestopgoods.online
📞+966561840920