Effective Date: 04/18/2025
By accessing or using the OneStopGoods website, you agree to comply with and be bound by the following terms and conditions.
1. Product Information
We strive for accurate product descriptions, images, and prices. However, we reserve the right to correct any errors or omissions in pricing, availability, or product details at any time without prior notice.
2. Order Process
When you place an order with OneStopGoods, you agree to:
- Provide accurate and complete information
- Pay for all applicable shipping, taxes, and duties
- Accept the terms of our return & refund policy
We reserve the right to cancel any order if there is an issue with stock availability, payment processing, or fraud detection.
3. Shipping & Delivery
We process and ship orders according to our Shipping Policy. Delivery times are estimated and can vary based on location. Delays may occur due to factors beyond our control (e.g., weather, customs).
4. Returns and Refunds
All purchases are subject to our Return & Refund Policy. You can find the full policy on the website, and we encourage you to review it before making any purchase.
5. Limitation of Liability
OneStopGoods is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or website. Our maximum liability will not exceed the amount paid for the product(s). This does not affect your statutory rights under local laws.
6. Privacy and Security
We are committed to your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
7. Cookies
We use cookies and similar tracking technologies to:
- Improve site performance
- Analyze traffic
- Personalize your experience
You can manage or disable cookies through your browser settings.
8. Your Rights
Depending on your region, you may have rights to:
- Access or update your personal data
- Request data deletion
- Opt out of marketing communications
To exercise your rights, please contact us using the details below.
9. Changes to Terms
OneStopGoods reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with the updated effective date. Users will be notified via email or a prominent notice on our website.
10. Governing Law
These terms are governed by the laws of Saudi Arabia. Any legal action or proceeding related to these terms shall be exclusively brought in the courts located within Saudi Arabia.
📞 Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📧 support@onestopgoods.online
📞 +966561840920
Customer support hours: Monday to Friday, 9 AM – 5 PM (UTC+3). We aim to respond to inquiries within 48 hours.